Question: What countries do you ship to?
Answer: Currently we only ship within the United States. Some products have 2-7 days shipping times while some products we source outside the United States can take up to 3 weeks to receive.
Question: Do you provide tracking on your shipments?
Answer: Yes EVERY order received a tracking number once it leaves the warehouse. You will be able to track your all the products you have ordered.
Question: What is our return policy?
Answer: Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Question: What payment methods are available?
Answer: At the moment, we only accept Credit/Debit cards and Paypal payments.
Question: Is my information Safe?
Answer: Absolutely, To protect your personal information, 105 Hillside takes extreme precautions and follows industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Question: What do I do if items are damaged or incorrect?
Answer: We will correct any issue involving any damaged or incorrect items. Please contact us within 7 days of purchase. Please contact us at firstname.lastname@example.org.